Mastercard® GRMP – Payment Facilitator

Global Risk Management Program

Where Mastercard and industry leaders network and collaborate to secure the payments ecosystem, help anticipate threats and combat fraud.

Mastercard® GRMP – Customer Consultative Review

The Global Risk Management Program Customer Consultative Review is optional and is available upon request by the customer. This review is consultation-oriented in which Mastercard conducts a comprehensive analysis of the customer’s fraud and benchmarks the customer’s fraud against country and regional peers. This information is shared with the customer prior to an onsite review to address critical vulnerabilities. The two-day onsite review is conducted by Mastercard staff in collaboration with the customer and involves employee meetings and a walk through of the customer’s procedures and daily activities. Upon completion of the onsite review, key findings are shared prior to the formal submission of the report within the month. The report contains key findings, recommendations, and a project plan to track the implementation of recommendations

In addition, the GRMP provides industry best practices to support business growth by enhancing the overall operational efficiency and profitability of the issuing and acquiring portfolio while maintaining losses at an acceptable level.

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Mastercard® GRMP – Payment Facilitator

The Mastercard GRMP Payment Facilitator Review is an annual review conducted for selected service providers and payment facilitators by Mastercard’s Global Risk Management Program staff. Mastercard examines the service provider’s or payment facilitator’s ability to support MasterCard customers so that they can adhere to the minimum Mastercard fraud loss control program requirements and compliance standards. A service provider or payment facilitator that fails a review may be subject to deregistration.

In addition, the GRMP provides industry best practices to support business growth by enhancing the overall operational efficiency and profitability of the issuing and acquiring portfolio while maintaining losses at an acceptable level.

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Mastercard® GRMP Fraud Recovery/Chargeback Review Process

The Mastercard Fraud Recover/Chargeback Review Process is a comprehensive analysis of the customer’s fraud recovery and chargeback performance benchmarked against country and regional peers. A two-day onsite review is conducted by Mastercard staff in collaboration with the customer and involves employee meetings and a walk through of the customer’s procedures and daily activities. Upon completion of the onsite review, key findings are shared prior to the formal submission of the report within the month. The report contains key findings, recommendations, and a project plan to track the implementation of recommendations.

In addition, the GRMP provides industry best practices to support business growth by enhancing the overall operational efficiency and profitability of the issuing and acquiring portfolio while maintaining losses at an acceptable level.

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Mastercard® GRMP – Third Party Risk Review

The Mastercard GRMP Third Party Service Review is an annual review conducted for selected service providers and payment facilitators by Mastercard’s Global Risk Management Program staff. Mastercard examines the service provider’s or payment facilitator’s ability to support MasterCard customers so that they can adhere to the minimum Mastercard fraud loss control program requirements and compliance standards. A service provider or payment facilitator that fails a review may be subject to deregistration.

In addition, the GRMP provides industry best practices to support business growth by enhancing the overall operational efficiency and profitability of the issuing and acquiring portfolio while maintaining losses at an acceptable level.

View Now