Mastercard® GRMP – Payment Facilitator

Global Risk Management Program

Where Mastercard and industry leaders network and collaborate to secure the payments ecosystem, help anticipate threats and combat fraud.

Mastercard® GRMP – Customer Consultative Review

The Global Risk Management Program Customer Consultative Review is optional and is available upon request by the customer. This review is consultation-oriented in which Mastercard conducts a comprehensive analysis of the customer’s fraud and benchmarks the customer’s fraud against country and regional peers. This information is shared with the customer prior to an onsite review to…

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Mastercard® GRMP – Payment Facilitator

The Mastercard GRMP Payment Facilitator Review is an annual review conducted for selected service providers and payment facilitators by Mastercard’s Global Risk Management Program staff. Mastercard examines the service provider’s or payment facilitator’s ability to support MasterCard customers so that they can adhere to the minimum Mastercard fraud loss control program requirements and compliance standards. A…

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Mastercard® GRMP Fraud Recovery/Chargeback Review Process

The Mastercard Fraud Recover/Chargeback Review Process is a comprehensive analysis of the customer’s fraud recovery and chargeback performance benchmarked against country and regional peers. A two-day onsite review is conducted by Mastercard staff in collaboration with the customer and involves employee meetings and a walk through of the customer’s procedures and daily activities. Upon completion…

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Mastercard® GRMP – Third Party Risk Review

The Mastercard GRMP Third Party Service Review is an annual review conducted for selected service providers and payment facilitators by Mastercard’s Global Risk Management Program staff. Mastercard examines the service provider’s or payment facilitator’s ability to support MasterCard customers so that they can adhere to the minimum Mastercard fraud loss control program requirements and compliance standards. A…

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