Welcome to our Global Fraud Trends quarterly webinar series. These on-demand complimentary webinars contain a subset of the information we share at the Global Risk Leadership Conferences and provide quarterly updates on global fraud trends as observed by Mastercard on Mastercard products and volumes.
In our first webinar of the series, join Johan Gerber (Mastercard), Andre Edelbrock (Ethoca), and Scott Wels (easyJet) as they walk through the ways merchants can effectively relieve the burden from chargebacks, disputes and fraud during Covid-19 and beyond, and what Mastercard is doing to help.
With COVID-19 forcing citizens to remain inside, businesses are turning to teleworking arrangements for their employees. Cyber criminals have been quick to pivot their techniques to target vulnerable entities. There have been numerous reports of increased phishing attempts, ransomware attacks, fake email and text message communications, and even the sale of fraudulent treatments for the virus.
It’s important for banks to have a comprehensive understanding of their customers, allowing them to effectively meet their customer needs. Having the foresight to intervene at the right time to help a customer is first and foremost on bankers’ minds. (more…)
In the “new normal” era we face, industry leaders across public and private sectors unpack how digital identity can foster the shift of day-to-day healthcare needs to digital channels by bringing together personal health data, empowering doctors to provide ‘telemedicine’ and effectively implementing services such as contact-tracing. (more…)
As eCommerce adoption is rapidly changing, our panel will discuss a holistic approach to optimizing approval rates covering insight based decisioning and dynamic lifecycle management. Hear from experts on proven approaches to this importance and changing challenge.
The new normal is drastically changing the way legitimate users behave online and how bad actors target their victims. As physical stores and bank branches close their doors temporarily, users move to the internet for goods, services, and entertainment. Similarly, bad actors craft attacks to mislead users and steal credentials for subsequent fraud. (more…)
Retail payment fraud is on the rise around the world, and bad actors have been quick to leverage the global pandemic to scam people into sending them money. The amounts involved can be considerable, and the impact on victims life-changing and devastating. (more…)